酒店前臺用英語怎麼說，酒店前臺服務檯的英文怎麼說呢

酒店前臺（服務檯）的英文：hotel reception

hotel 讀法 英 [həʊˈtel] 美 [hoʊˈtel]

1、n.旅館；旅社；酒吧；酒館；餐館

2、vi.使…在飯店下榻進行旅館式辦公

短語：

1、resort hotel 度假酒店；度假村

2、hilton hotel 希爾頓酒店

3、five star hotel 五星級賓館

擴展資料

詞語用法：

1、hotel的基本意思是指用於供過往行人或遊人等留宿或用膳的營業性的“旅館，賓館”，是可數名詞。

2、酒店的名稱可採用“專有名詞+Hotel”構成，其前要加定冠詞。

詞義辨析：

motel, inn, hotel這組詞都有“旅館，客店”的意思，其區別是：

1、motel 系motor hotel的混合縮寫詞，指美國開設於公路旁，專供駕駛汽車的旅客往宿和有停車場的旅店。

2、inn 多指開設於鄉間、路邊，設備簡陋的小旅店。

3、hotel 指開設於城鎮，有一定設備，可提供食宿的旅館。

GOOD MORNING/AFTERNOON/EVENING,RECEPTION，你好前臺，請問有什麼可以幫助您？前臺標準用語就是這個~某偌幹過的每個酒店都這麼說~那些不同的是總機報酒店名~前臺只用報部門就好~

另外，沒有INFORMATION DESK一說，一般酒店都是INFORMATION CENTER，問詢中心，那不是前臺~

FRONT OFFICE也不是前臺，我們這前臺辦公室才叫FRONT OFFICE~

Receiving a walk-in guest. 爲散客登記 How many people do you have ,XX Mr./Mrs.？ 先生/小姐，請問您有幾位？What kind of room do you prefer,XX Mr./Mrs. Please ? XX先生/小姐，請問您想要哪種房間？Just a moment, I have to check if there's a room available XX Mr./Mrs.XX先生/小姐，請稍等，我看看有沒有空房。

Here is a brochure of our hotel and our tariff, XX Mr./Mrs. 先生/小姐 給您我們酒店介紹和價目表。We'll give you a 10% discount, XX Mr./Mrs. XX先生/小姐，我們給您九折優惠。

Would you like to register, please? XX Mr./Mrs. XX先生/小姐，請您登記，好嗎？You have to register individually, please. XX Mr./Mrs. XX先生/小姐，請您們分開登記，好嗎？Would you fill in this registration form, please? XX Mr./Mrs. XX先生/小姐請您填一下登記表。Would you please put your nationality there, sir？ 先生，請您將您的國籍寫在這兒。

Would I ask you to put your name in block capital? XX Mr./Mrs.XX先生/小姐請用大寫字母寫您的名字，好嗎？May I have your occupation, please？ 請問您的職業？Would you sign your name, please? /I'll need your signature. XX Mr./Mrs. XX先生/小姐，請簽名。Would I see your passport, please?/Sir, would you mind showing your passport? XX Mr./Mrs.XX先生/小姐，能出示一下您的護照嗎？I'm afraid your room is not ready yet. Would you mind waiting, please? XX Mr./Mrs.XX先生/小姐，恐怕您的房間還沒收拾好，希望您不介意在這裏等一下。

How would you like to pay by cash or credit card,XX Mr./Mrs. ? XX先生/小姐，請問您是現金或是信用卡付款？How long will you stay here,XX Mr./Mrs.? XX先生/小姐，您準備在我們酒店住多久？How would you like to settle you Account? In cash or by credit card? XX Mr./Mrs.XX先生/小姐，您付現金還是用信用卡付賬？Please pay at the cashier over there,XX Mr./Mrs. XX先生/小姐，請到那邊的收銀臺付款。Would you mind filling out this form while I prepare your keycard? XX Mr./Mrs.XX先生/小姐，在我準備鑰匙卡的時候，您能填一下這張表嗎？May I have your passport so that I can fill in you visa number and place of entry , xx Mr./Mrs.XX先生/小姐，能用一下您的護照填一下您的簽證號碼和入境口岸嗎？Would you tell me your departure date? / What time will you check out? XX Mr./Mrs.XX先生/小姐能告訴我您的離店日期嗎？Our rack rate is RMB 498,XX Mr./Mrs.. XX先生，我們的門市價格是498元。

The room rate for a double room is RMB 368 plus 15% service charge, not including breakfast. XX Mr./Mrs.XX先生/小姐，雙人房是368元加上15%的服務費，不包括早餐。I have to ask you to pay RMB1500 for deposit,XX Mr./Mrs.. XX先生/小姐，您需要付1500元人民幣作爲押金。

As a hotel policy, we require one day's room charge as deposit for guests without a reservation.按酒店規定，沒有預訂的客人得付一天房費作爲押金。Would you like a smoking or non-smoking room , XX Mr./Mrs.?XX先生/小姐，您需要一間吸菸房還是不吸菸房？XX Sir/Madam, you room number is 2103. This is your room key. The rate is RMB 498 for one night, no service charge. And the bellboy will show you to your room. Have a nice stay.XX先生/小姐，您的房間號碼是2103。

這是您的房間鑰匙，房間是498元每晚，免服務費。行李生會帶您去房間的，祝您愉快。

Please remember to return your key before you leave our hotel , XX Mr./Mrs.XX先生/小姐，在您離開酒店前，請記住歸還鑰匙。Sir, Here is your room key and room card for you. And your room rate includes one buffet breakfast in the western restaurant.先生，這是您的房間鑰匙和房卡，您的房費包括西餐廳的一次（自助）早餐。

The check-out time is postponed to 2:00pm/ You can check out before 2:00 pm tomorrow. XX Mr./Mrs.XX先生/小姐，我們的退房時間延遲到下午2:00。XX Mr./Mrs. Would you please sign your name here? XX先生/小姐，請您籤一下名？XX Mr./Mrs. May I confirm your departure date , Please ? XX先生/小姐，能確認一下您的離店日期嗎？ 內容提要：Registering a tour group 爲團隊登記 XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐，請問誰是領隊？ Id like to reconfirm your reservation and the schedule for the period of yo Registering a tour group 爲團隊登記 XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐，請問誰是領隊？I'd like to reconfirm your reservation and the schedule for the period of your stay. XX Mr./Mrs.XX先生/小姐，我想確認一下貴團的預訂和日程。

Is there any change in the number in your group ,XX Mr./Mrs.? XX先生/小姐，您的團隊人數有變化嗎？You have made a reservation for 14 double rooms and 6 single rooms. Here is the rooming list, is that right? XX Mr./Mrs.XX先生/小姐，您們預訂了14個雙人間和6個單人間。 這是住房名單，對嗎？XX Mr./Mrs. Here are the 。

酒店前臺：Front Desk;Hotel reception;hotel lobby;HOTEL RECEPTIONIST。

例句：

1. Any desk clerk work can be done by a few clicks.

只需幾個簡單的鼠標點擊，酒店前臺即可完成任何操作.

2. Two years'receptionist working experiences at international hotel.

兩年在國際化酒店前臺的工作經驗.

3. Please pay the hotel's front desk room key order to use the same room.

請將客房鑰匙交酒店前臺，以便同房者使用.

Standard single room,Standard double room,delux single room,delux double room,delux bussiness suite.

welcome to our hotel

did you have reservation

can I have your passport and credit card

which would you prefer,non-smoking room or smoking room

how many days you want to stay with us

your room rate include breakfast,our restaurant is at XX floor,breakfast time is from XX to XX

hope you have a nice stay with us

we have triple room, standard double room, and standard single room. What kind of room do you need?

the price for standard double room is xxx

there are how many of you? I'm sorry, but the limit number of persons per room is xxx

how many days are you planning to stay?

the check-out time is 1pm of next day

the room has TV, AC (air conditioner 的簡稱)， free internet access and breakfast. Dinning room is located at 6th floor, between 7am to 9am.

one moment, please.

please show your ID (driver's licence, passport, ID card)

the total charge is xxx including the deposit. Just show your deposit receipt tomorrow at 1pm to check- out.

if you need any help please dial 0,our operator would be happy to assist you. dial 90 before you dial any domestic phone number.

this is your change. thank you for your visit, and we look forward to see you soon！ （這樣說比較口語化一點。老外不習慣說“請收好”，還有“歡迎下次再來”我也用的是另外一種表達方式）

酒店前臺：Front Desk;Hotel reception;hotel lobby;HOTEL RECEPTIONIST。

例句：1. Any desk clerk work can be done by a few clicks.只需幾個簡單的鼠標點擊，酒店前臺即可完成任何操作.2. Two years'receptionist working experiences at international hotel.兩年在國際化酒店前臺的工作經驗.3. Please pay the hotel's front desk room key order to use the same room.請將客房鑰匙交酒店前臺，以便同房者使用。.。

（一）在正式的英語表現裏，疑問基本句型可分爲下列四種： 1. May I ~ 2. Could you ~ 3. Would you ~ 4.Shall I ~？ 只要理解這四種基本的句型，就可以處理大部分業務上的狀況。

1.自己要做什麼事時，就使用May I ~ May I have your name, please？ 請問尊姓大名 May I have your check-out time, please？ 請問您什麼時候結帳離開？ May I see your passport, please？ 請讓我看一下您的護照好嗎？ May I know your nationality, please？ 請問您的國籍是什麼？ 2. 麻煩客人時，可使用Could you ~ Could you fill out the form, please？ 請您填寫這張表格好嗎？ Could you write that down, please？ 請您寫下來好嗎？ Could you draft the fax, please？ 請您寫下傳真的草稿好嗎？ Could you hold the line, please？ 請不要掛電話好嗎？ 3.詢問客人的喜好或是做什麼時，可使用Would you ~ Would you like tea or coffee？ 請問您要喝茶還是咖啡？ Would you like to take a taxi？ 請問您要搭計程車嗎？ Would you mind sitting here？ 請問您介意坐在這裏嗎？ ** 只要在疑問詞後加“Would you ~”，就可以提出大部分的詢問。 When would you like to visit Foshan？ 請問您想要何時參觀佛山？ When would you like to have lunch？ 請問您想在哪裏用餐？ What time would you like to eat？ 請問您想何時用餐？ Who would you like to contact？ 請問您想和誰聯絡？ Which kind of room would you prefer？ 請問您喜歡哪一種房間？ How would you like to settle your bill？ 請問您的賬單如何處理？ How long would you like to stay？ 請問您要逗留多久？ How many tickets would you like to buy？ 請問您要買幾張票？ 4.在提供建議協助、徵求意見時，可使用Shall I ~ 或Would you like me to do ~? Shall I draw the curtains？ 請問需要我把窗簾拉上嗎？ Shall I draw you a map？ 請問要我爲您畫一張地圖嗎？ Shall I make the reservation for you？ 請問要我爲您安排預約嗎？ （二）招呼語 Good morning. （用於中午以前） Good afternoon. （用於中午至下午六點以前） Good evening. （用於下午六點過後） 在這些招呼語的後面接句子，例如： Good morning, sir. Are you checking-out？ 早上好，先生，請問您要退房嗎？ Good afternoon, sir. Welcome to FOSHAN Electrcical Hotel. 中午好，先生，歡迎光臨佛山電子賓館 Good evening, Ms. May I help you？ 晚上好，小姐，請問我能爲您服務嗎？ 後面也可以接上自己酒店名稱、部門名稱，如： Good morning, sir. This is the Front Desk. May I help you？ 早上好，先生。

這裏是服務檯，請問您需要服務嗎？ （三）回答 1.一般性的回答 I see, sir. 我明白了，先生。 Certainly, sir. 好的，先生。

2.請對方再等一會兒 Just a moment, please. 請稍等。 Thank you for waiting. 您久等了，先生。

I am very sorry to have kept you waiting. 很抱歉讓您久等了。 Could you wait a little longer, please？ 請您稍候好嗎？ 3.要麻煩客人或是拒絕客人的要求時 拒絕客人時，不要一口回絕說“No.”，要委婉一些。

I am afraid I can't do that. 不好意思，我恐怕沒辦法那樣做。 Excuse me, sir. Please let me pass. 不好意思，先生，麻煩讓我過一下。

4.道歉 如果是自己的錯就說“I am sorry.”； 如果是公司的錯，就說：“We are sorry.”。 I am very sorry for the delay. 很抱歉延誤了時間 I am very sorry for the inconvenience. 很抱歉造成您的不便。

I would like to apologize for the mistake. 爲這個錯誤我深致歉意。 5.客人對自己說“Thank you.”時回答 You are welcome. 不客氣。

Thank you, sir. 謝謝您，先生。 Thank you very much. 非常感謝您。

6.交給客人某些東西時，可以說 Here you are. 您要的東西在這裏。 Here is your room key. 這是您的房間鑰匙。

Here it is. 這是您的東西。 7. 當客人準備離開時，可以說： Have a nice day. 祝您有美好的一天。

Please enjoy your stay 祝您住宿愉快。 We hope to see you again soon. 希望不久能再次見到您。

Thank you for staying with us. 謝謝光臨。 8.當客人的英語難以理解時 面對客人的疑問，不要只是一味地傻笑，或是一直說Yes, Yes.如果聽不懂事，要向客人提出疑問，或是先向對方說“Just a moment, please.”， 然後請求他人協助。

Pardon？ 對不起？ Pardon me？ 對不起？ I beg your pardon？ 對不起請再說一遍好嗎？ Could you repeat that, please？ 請您重複一遍好嗎？ 若是不敢肯定對方所說的部分內容時，可以將不明白的部分重複一遍，如： Excuse me, sir. Do you mean you lost your room key？ 不好意思，先生，您是說您丟了房間的鑰匙？ 電話英語的應對 1. 接電話時不可以簡單地回答“Hello”，而應報上自己的公司或所屬單位的名稱。例如： “Hello, this is Information Desk.” 您好，這裏是問詢處。

“Information Desk speaking. May I help you？” 問詢處，請問您要服務嗎？ 2.打錯電話時 如果是外線打錯時，可以回答： I am afraid you have the wrong number. 不好意思，您打錯電話了。 This is the FOSHAN Electrcical Hotel， 這裏是佛山電子賓館.如果是總線轉錯內線時，可以回答： This is 。